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                      moving minnesota through employee communication | 
                 
                
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           April 
            4 , 2001 | 
          No. 8 | 
                 
                
                
                
                
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        Summer construction, safety season begins
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       Look for this picture 
        as part of Mn/DOT's work zone safety campaign. 
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At news conferences in the Twin Cities and Rochester 
  this week Mn/DOT announced it will invest $849.3 million in new or continued 
  projects for the state’s transportation system this year.  
This year’s transportation program includes 252 
  projects statewide, some of which support the ABCs of Mn/DOT’s Moving Minnesota 
  initiative: Advantages for transit, Bottleneck removal and Corridor connections. 
"The 2001 construction program will not solve 
  all our transportation problems," said Commissioner Elwyn Tinklenberg. 
  "It will, however, strengthen Minnesota’s ability to move products, people 
  and services to support the state’s growing and increasingly diverse economy. 
  Our goal is to provide the people of Minnesota choices that include park and 
  ride lots, transit stations and bus-only shoulder lanes as well as enhancing 
  their commute by reducing congestion caused by bottlenecks."	 
Last year Mn/DOT received $459 million to fund 
  the ABCs. Mn/DOT will use $47 million of that amount to fund the following projects 
  this year: 
  - Advantages for transit—includes work on six 
    park and ride facilities in the Metro area. In addition to enhancements to 
    three existing sites (Burnsville, Eagan and Eden Prairie), park and ride lots 
    will be added in Elk River, Big Lake and Coon Rapids along Highway 10 to serve 
    the soon-to-be-developed Northstar Corridor busway. Metro’s existing 128-mile 
    bus-only shoulder lanes will add 31 miles this year. Also, four transit hubs 
    will be built along I-35W.
 
 
  - Bottleneck removal projects—includes work to 
    widen portions of the roadways at Highway 100 from Golden Valley Road to Highway 
    81; and I-494 from Valley Creek Road to I-94. These projects will also help 
    reduce congestion. 
 
 
  - Corridor connection projects—includes work to 
    improve safety and traffic flow on Highway 14 in Owatonna between I-35 and 
    Highway 218; Highway 60 from Heron Lake to Brewster; and Highway 169 between 
    Zimmerman and Princeton.
 
 
Other construction projects statewide will range 
  from resurfacing to bridge replacements to re-building projects on the state’s 
  12,100-mile transportation system. Locations will vary from the most remote 
  sections of northern Minnesota to the most heavily traveled highways that serve 
  the state’s major cities. 
Mn/DOT produces a "Get Around Guide" 
  in the spring and midsummer for travelers available from travel information 
  centers and Mn/DOT offices. Mn/DOT also keeps current information on its Web 
  site at www.dot.state.mn.us.  
 Closely tied to the construction kick-off is Mn/DOT’s 
  Work Zone Safety Awareness Program. The program’s theme, "See Orange. We’re 
  in the Work Zone Together," reminds workers and travelers that they share 
  the responsibility for safety in roadway, maintenance and construction zones. 
  
 Mn/DOT will observe Worker Memorial Day this year 
  on April 24. As part of the observance, the commissioner will give an address 
  in District 8-Granite Falls, closing with a moment of silence at 2 p.m.  
For more information about this year’s construction 
  program see the April 
  4 construction program news release or 
  contact Judy Jacobs, 651/284-3221. For more information about the work zone 
  safety program, contact Mary Meinert, 651/297-5868. 
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        Municipal consent, design-build bills advance in Legislature
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          The Senate Transportation Policy Committee passed a bill April 3 that would create 
a shorter, better process for resolving disputes between Mn/DOT and cities over 
the design of trunk highway projects located in cities. The bill received approval 
last week from the House Transportation Policy Committee.  
The measure still needs approval from the full Legislature. Under the bill’s 
  provisions, Mn/DOT would continue to make the final decision on the design of 
  projects on the interstate system, while municipalities would have final approval 
  on all other trunk highways.  
The bill retains the appeal board now provided for in state law. The appeal 
  board’s role is advisory on projects affecting the interstate system, allowing 
  Mn/DOT to proceed with plans after notifying cities. For projects on other trunk 
  highways, Mn/DOT is required to modify or submit a new plan if the appeal board 
  requests modification or disapproves the plan.	 
"Our goal this session was to improve the municipal consent process, making 
  it shorter and better, and we believe this bill does just that," said Betsy 
  Parker, associate director, Government Relations. The League of Minnesota Cities 
  has also testified that this bill improves the process, she said. 
Also making its way through the legislative process is a design-build bill 
  that would allow Mn/DOT to create a single contract for both the design and 
  the construction of highway projects. Last week the department combined its 
  design-build bill with the one proposed by the Associated General Contractors 
  of Minnesota.  
The bill already has passed several committees and must still be heard by the 
  House State Government Finance Committee, Parker said. It is scheduled to be 
  heard by the Senate Transportation Policy Committee on April 5. 
"Design-build is an effective streamlining tool and allows for more innovation 
  in design," Parker said, adding that the single contract would help speed 
  up the completion of construction projects. 
For more information about legislative issues affecting Mn/DOT, contact Joe 
  Hudak at 651/297-5149, click on Mn/DOT’s weekly 
  legislative summary or check out its Government 
  Relations Web site. Click here to view the Minnesota 
  Legislature Web site.	 
By Chris Joyce 
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        Nationwide 511 traveler information service could help save 
time, lives, money
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A nationwide traveler information number (511) moved closer to reality last 
  week at a March 29-31 retreat held by the official 511 deployment policy committee. 
 
The 511 number could eventually replace the over 300 traveler information telephone 
  numbers currently operating around the country.  
Last year, the United States Department of Transportation petitioned the Federal 
  Communications Commission and requested that the number be set aside for this 
  purpose. The FCC set the number aside in July 2000.  
Also last year, the American Association of State Highway Traffic Officials, 
  in cooperation with US DOT, the American Public Transportation Association and 
  Intelligent Transportation Systems America volunteered to lead a public-private 
  response to deploy 511 nationwide. The policy committee is part of that effort. 
Mn/DOT Commissioner Elwyn Tinklenberg, committee chair, moderated the retreat, 
  which focused on drafting guidelines for gradual deployment of 511 around the 
  country.  
"People are increasingly living ‘just in time lives’," he said, "and, 
  as such, they place great value on having access to information that helps them 
  cope with stresses such as what they find in their daily travels." 
Mn/DOT’s Jim Wright, on loan to AASHTO for two years to work on the project, 
  spoke to attendees about four major issues that need to be addressed: leadership, 
  content, consistency and cost ("Who pays?") sources. 
 "Consistent standards would mean that the types of information available 
  are consistent as travelers move from state to state," said Wright, "that 
  the methods for collecting information are consistent, and that callers can 
  move through phone call tree menus in the same fashion in Michigan as in Virginia. 
 
"The other issue is cost," he added. "Should this be free to 
  the customer, or free from the phone company, advertising-sponsored, privately 
  offered for a fee, or some combination thereof?" 
Retreat participants came from more than 30 cities, counties, states, transit 
  groups, transportation associations, federal government agencies, telecommunications 
  industry groups, traveler information website companies and consulting companies. 
 
The committee’s draft recommendations included consensus on: 
  - the need for a uniform national framework for content, process and service 
    operations, with some content and services varying from one location to another 
    (urban needs versus rural; transit needs where applicable, etc.);
 
  - that both the public and private sectors should be able to develop and offer 
    information and services; 
 
  - the need for market research to determine customers’ expectations for timeliness, 
    accuracy, coverage and reliability;
 
  - that "basic" services should cost the end user no more than the 
    cost of a local wire or wireless phone call, and that there could be charges 
    for "premium" services.
 
 
The committee plans to meet in Chicago in August to refine its recommendations. 
 
Future participation by states, counties, cities and munipalities would be 
  voluntary, not mandatory. Seven states—Minnesota, Kentucky, Arizona, Maryland, 
  Utah, Missouri and New Jersey—have announced plans to deploy pilot programs 
  before the year is out.  
Each state has a differently structured traveler/transit/tourism information 
  program currently in place, with different content available and different sponsorship 
  sources (for example, government or public/private partnerships).  
Minnesota, which has both an agency-operated system and 
  a public/private partnership, has announced plans to develop the partnership 
  model. Look for more information in future Newsline articles and on Mn/DOT’s 
  website at http://www.dot.state.mn.us/guidestar/511proj.html. 
   
 
Other useful websites include:  
http://www.itsa.org/511.html 
http://www.its.dot.gov/511/511.htm 
  
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        Summer school with a transportation twist
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       Stephanie 
        Bukvich, daughter of heavy equipment mechanic Mike Bukvich, runs a maintenance 
        obstacle course at Camp Mn/DOT last August in Virginia, Minn. Forty-seven 
        kids participated in Camp Mn/DOT activities throughout District 1.  
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Mn/DOT is sponsoring a number of educational opportunities 
  this summer for students and teachers to learn about transportation—and have 
  fun doing it! 
Minnesota Aviation Career Education Camp	 
If flying an airplane is of interest to your teen-agers, 
  then the Minnesota ACE Camp may be for them. In operation since 1991, the camp 
  is open to Minnesota students entering grades 10–12 in the 2001-2002 school 
  year. ACE campers fly an airplane and a glider (with supervision), tour airport 
  facilities and learn about aviation careers. One-week sessions are held in June, 
  July and August and cost $300.00. Financial assistance is available for qualified 
  students. 
Karen Sylte-Munson, Aeronautics, reports that last 
  year’s reunion confirmed that many former campers went on to pursue aviation-related 
  careers. 
The camp is sponsored by the Federal Aviation Administration 
  and Mn/DOT’s Office of Aeronautics. Applications will be accepted until all 
  camp sessions are filled. 
Contact Sylte-Munson at 651/282-2070 or 800/657-3922 
  for information or visit Mn/DOT’s 
  aviation education Web site. 
Camp Mn/DOT 
For the younger set, Camp Mn/DOT offers a glimpse 
  of transportation careers to kids of all ages. Last year, the Duluth District 
  and Management Operations Group hosted the Camp Mn/DOT sessions as an expansion 
  of "Take Your Daughter to Work Day."  
"It’s a good way to educate kids on careers 
  in Mn/DOT, recognize employees for their contributions and demonstrate diversity 
  in the workplace," said Vickie Johnson, employee development specialist 
  in Duluth.  
Johnson and Nancy Standal, Administrative Services, 
  are co-chairs for a department-wide Camp Mn/DOT committee that expands last 
  year’s program to all districts and offices wishing to participate. Camp Mn/DOT 
  activities are scheduled locally the week of July 23. 
For more information, contact Johnson at 218/723-4960, 
  ext. 3104, or Standal at 651/296-2733. 
Transportation Education Academy 
Teachers in all disciplines and grade levels can 
  apply for this eight-day workshop. Curriculum includes the history of transportation, 
  the various modes, and the challenges and impacts of transportation.  
Workshop dates for 2001 are June 11-14 and June 
  18-21. Sixty percent of the tuition cost is paid by the U.S. DOT and Mn/DOT. 
  Credit is available at both graduate and undergraduate levels.  
Participating teachers experience the various modes 
  of transportation and write performance packages in transportation to use in 
  the classroom; these performance packages are posted on the Web as well. 
Dick Lambert, Freight Railroads and Waterways, 
  has been involved with the program from its inception. "It’s a great long-range 
  type program," he said, because it reaches the next generation of transportation 
  users.  
The academy is sponsored by Mn/DOT, U.S. DOT, Duluth 
  Seaway Port Authority, and St. Cloud State University, College of Science and 
  Engineering.  
To register, contact Dr. Tony Schwaller at 320/255-3235 
  or schwaller@stcloudstate.edu. 
 Click here to view Transportation 
  Academy activities and see the performance 
  packages. 
By Sue Stein 
  Photo provided by District 1 
 
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        Metro dispatcher reunites man from Uganda with his suitcase
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If you ever lose something, you couldn’t do much better than to have Metro’s 
  Susan Niefeld track it down. Consider as evidence the reunion of a man from 
  Uganda with his suitcase containing irreplaceable family photographs and negatives 
  that was found along Snelling Avenue in St. Paul.  
In mid-February, the bag containing clothing, personal effects, photos and 
  an airline ticket was turned into Metro Dispatch where Niefeld works as a dispatcher. 
  Checking the suitcase for clues to its owner, she found family photos processed 
  in Chicago, but a call to the photo store proved fruitless. So did calls to 
  the airline. The bag sat unclaimed at Metro for weeks but Niefeld’s determination 
  to find its owner didn’t flag. 
Looking for clues one more time, she found flags from the Rotary International 
  chapter in Kampala, Uganda. Niefeld then contacted the Rotary office in St. 
  Paul and was referred to the chapter in Kampala. An e-mail to Kampala made the 
  connection that led to Daudi Kaliisi, an economist who had moved to St. Paul. 
  A few days later Kaliisi appeared at the Metro Dispatch office to claim his 
  belongings.  
Expressing tearful thanks, Kaliisi said the photos included those of his 125-year-old 
  grandfather in Uganda who had recently died, his parents and a family gathering 
  in Chicago. Kaliisi said the bag fell from a trailer when he and his family 
  moved to South St. Paul.  
Niefeld said Mn/DOT employees routinely find wallets, purses and briefcases, 
  but rarely find their owners.  
Kaliisi, Niefeld adds, also recently lost a wallet containing $400 in cash 
  on a city bus. He got his wallet back, cash and all. 
"If I ever go to a casino," she said, "I’m taking Daudi with 
  me." 
 
By Craig Wilkins 
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        ‘Tipster’ lures media to nibble on Mn/DOT news bites 
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Mn/DOT’s new publication, Transportation Tipster, seeks to hook the 
  attention of the state’s news media on the agency’s latest and more innovative 
  programs and initiatives. Issued bi-monthly, the Tipster offers an opportunity 
  for reporters to take a closer look at agency developments free from the usual 
  deadline pressures they face. 
First issued in February, Tipster generated news media stories about 
  subjects such as Superpave and the Minnesota Road Research project.  
The current edition invites reporters to investigate such topics as the Adopt-A-Highway 
  program, the Highway Helper program, the 2001-2002 state highway map, context-sensitive 
  design, and environmental initiatives (e.g., wetland restorations and hazardous 
  waste products reduction).	 
 
Produced by the Office of Communications and Public 
  Relations, the Transportation 
  Tipster can be found on OCPR’s Web site. 
 
For more information, contact Craig Wilkins, 651/296-0838. 
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        New on the intranet: labor relations
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       The labor relations 
        Web site is one of the newest pages added to Mn/DOT's intranet. 
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There is a new resource on Mn/DOT’s intranet to 
  help employees and management navigate the world of labor relations at Mn/DOT. 
"The Labor Relations site was designed to 
  meet the needs of all employees," notes Phyllis Palmer, labor relations. 
  "If you are a supervisor or manager and want to obtain the proper form 
  and procedure for conducting a criminal background check before hiring a new 
  employee, this site has the information you need." 
If you are an employee and want to know more information 
  about the Family Medical Leave Act, the statewide policy on sick leave use or 
  other Mn/DOT policies, this is the site for you, too. 
"This is a great way to give employees direct 
  access to information about Mn/DOT policies," notes Palmer. "For example, 
  an employee who feels harassed at work might not want to make their initial 
  inquiry with a supervisor or office manager. With this tool they can get the 
  information they need directly." 
The Labor Relations site does not replace the human 
  factor. The staff is available to help all employees with issues and questions 
  relating to their work and the policies and procedures that are in place to 
  ensure a safe and productive work environment. Staff names, responsibilities 
  and contact information are available on the site to help you reach the right 
  person. 
The site also includes links to other federal and 
  state agencies that provide information or services about labor relations. 
The site was developed by the labor relations staff 
  along with technical help from John Dellwo and Laurie Raeker, Information Resources, 
  and Tes Tolosa, Human Resources.  
Check out the labor 
  relations Web site. Note: the intranet 
  is available only to employees accessing the Web from their work computers. 
  If you are trying to access this site from your home computer, you may not be 
  able to see the pages. All material on the site also is available by contacting 
  the Labor Relations Unit at 651/296-1897. 
By Kay Korsgaard 
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        Question of the Week
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Market research can yield intriguing numbers and insights—both useful for charting 
  an organization’s course. It also focuses attention on customers and invites 
  curiosity about them, including who they are, what they need (or want) and how 
  they are likely to react to events. 
This curiosity about who Mn/DOT’s customers are fueled 
  several interesting questions at the March 7 Commissioner’s Forum. Click on 
  Question 
  of the Week to 
  read Commissioner Tinklenberg’s answers to three questions about customers. 
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